Knowledge Base

General Email Settings

General email settings are listed below: (see POP vs IMAP)

Incoming Mail – IMAP

Incoming Mail Server: mail.<your-domain-name> (e.g. mail.website.co.nz)
Incoming Port: 143
Username: Your full email address
SSL: Off

If you wish to use SSL, change your Incoming settings to:
Incoming Mail Server: mail.ramsu.co.nz OR mail.servernet.co.nz
Incoming Port: 993

 

Incoming Mail  – POP

Incoming Mail Server: mail.<your-domain-name> (e.g. mail.website.co.nz)
Incoming Port: 110
Username: Your full email address

If you wish to use SSL, change your Incoming settings to:
Incoming Mail Server: mail.ramsu.co.nz OR mail.servernet.co.nz
Incoming Port: 995

Outgoing Mail

Outgoing Mail Server: mail.<your-domain-name> (e.g. mail.website.co.nz)
SMTP Authentication required using same login details as incoming.
Outgoing Port: 465 or 587 (try either)

If you wish to use SSL, change your Outgoing settings to:
Outgoing Mail Server: mail.ramsu.co.nz OR mail.servernet.co.nz
Incoming Port: 465 or 587

 

SSL

If you wish to use SSL for sending or receiving email, you cannot use your own domain as the mail server names, e.g. mail.<your-domain-name>.

Instead you must use mail.ramsu.co.nz OR mail.servernet.co.nz, otherwise your email software will display an error saying the SSL Certificate name does not match.


Last Update: November 2, 2018  

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