Transferring an international domain to your Ramsu account is not as straight forward as .NZ domains (which can be completed online yourself), and the domain will be automatically renewed for 1 year when transferred. This 1 year renewal will be added onto the existing domain expiry date.
Examples of international domains: .com, .net, .org, .biz
International domain transfers can take up to 5 days or more to process, depending on the original domain provider.
Steps to transfer an international domain:
- Request an Auth Code / EPP key from your existing domain provider (this is the unique key for your domain)
This is a randomly generated string that acts as a key to your NZ domain.
- Log into the Ramsu Control Panel – https://cp.ramsu.co.nz
- Visit the ‘Domains’ section, and then ‘Transfer Domain’
- Follow the transfer domain wizard
- Once submitted, the new domain registrar will send a confirmation/approval email to you, the domain registrant (owner)
The transfer needs to be approved within a given timeframe before continuing
- The old domain registrar may contact you to also confirm the transfer
Reasons why a transfer may fail:
- You failed to approve/confirm the transfer via one of the emails sent from the old or new provider
- Domain may have expired before transfer could complete – domains must be active and not expiring within at least 2 weeks to do a transfer.
If your domain is due to expire or has expired, renew first, and then try the transfer.
- Contact information may be invalid or missing, ensure you have your full details including name, address, postcode
Last Update: July 29, 2016