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Knowledge Base

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  • Knowledge Base
  1.  Webmail – Access your email from anywhere
  2.  General Email Settings
  3.  Which SMTP server should I use?
  4.  Renewing Domain Names
  5.  Can I use SSL with email?

Email

  1.  Can I use SSL with email?
  2.  Changing or forgetting your email password
  3.  General Email Settings
  4.  Setting up Android for Email
  5.  Setting up iPhone/iPad for Email
  6.  Setting up Outlook 2013
  7.  Should I use POP or IMAP?
  8.  Webmail – Access your email from anywhere
  9.  Which SMTP server should I use?

Domains & DNS

  1.  How do I transfer a .NZ domain?
  2.  How do I transfer an International domain? (.com/.net/.org)
  3.  My DNS changes are not working yet?
  4.  Renewing Domain Names
  5.  What are your Name Servers for DNS?
  6.  What is a UDAI and how to generate one?

Websites

  1.  View or change your website PHP version
  2.  FTP Access using TLS
  3.  Free Let’s Encrypt SSL Certificates

Accounts & Billing

  1.  Payment methods
  2.  My account is locked?
  3.  How can I sign up?
  4.  I have forgotten my account password?